Planning Your Visit

General Policies
Accessibility
ATM
Backpacks, Bags, Umbrellas and Other Personal Items
Bicycle Parking
Cell Phones
Children, Babies, Strollers and Carriers
Elevators
Food and Drink
Gallery Stools
Guide Dogs
Hotels
Library, The Auerbach
Lost and Found
Parking and Directions
Photography and Video-recording
Sketching
Taxi Cabs

General Policies

Welcome to the Wadsworth! While enjoying your visit, please help us protect the art through following these policies:

Because even small amounts of oil and dirt can cause damage, please do not touch the artwork, including sculpture, furniture, paintings and other objects. Please remember that food, drink, and gum are not permitted in the galleries.

You are welcome to sit on public benches, use a portable stool, or sit on the floor. Please do not sit, step on, or lean on platforms, pedestals, display cases or the Avery Court fountain.

Keep a safe distance between you and the artwork. We prefer that you don’t point, and never point with an object in your hand. At times, Protection Services Officers may require more distance between visitors and the artwork.

Please walk. Running and pushing can cause accidents and disrupt other visitors.

Sharp or pointed objects are not permitted in the galleries, including scissors, umbrellas, and other pointed objects.

Depending on a situation, Protection Services staff may modify any of these policies.

Accessibility

The Wadsworth Atheneum welcomes visitors with disabilities to the world of art.

The Avery entrance on Atheneum Square North is barrier-free and accessible for visitors with wheelchairs and baby strollers. Visitors can be dropped off at this location. Two designated handicap parking spaces are located around the corner on Prospect Street.  The Front Street South Garage, nearest this entrance, is the closest parking facility. See the website for a map and location.

Wheelchairs are available free of charge on a first-come, first-serve basis. Restrooms with wheelchair access are located at the Avery entrance. Check at the Information Desk about elevators and ramps and easing your movement around the Museum.

Motorized wheelchairs are permitted in the Museum. Please exercise caution and move only at the speed of ambulatory visitors. Segways are permitted for visitors with mobility disabilities.

A docent tour with an American Sign Language interpreter or a Verbal Imaging tour for those with vision limitations may be requested by contacting the Group Visit Associate at 860-838-4046 (please allow at least four weeks to arrange a tour).

Listening aids are available on a first-come, first-serve basis at the Main Street entrance and for programs in the theater.

Large print texts are available for selected special exhibitions and collections. Printed text is available where cell phone audio guides are used. Please check with the staff at the Information Desk. We are happy to assist and help you enjoy your visit.

ATM

24-hour ATM service is located one block north on Main Street (intersection with Pearl Street), at One Financial Plaza. Enter People’s United Bank at the revolving door; 24-hour security is present at this entrance. ATM service is available next door at Hartford City Hall during weekday business hours. 

Backpacks, Bags, Umbrellas, and Other Personal Items

  • Lockers, free of charge, are available near the Main Street entrance on a first-come first-serve basis. Coatrooms are located near the Main Street and the Atheneum Square North entrances.
  • Protection Services Officers may inspect any bag, briefcase, or parcel when entering or leaving the Museum or during the visit.
  • Backpacks and any size pack/purse/string-bag, designed to be worn on the back, must be stored in a coatroom or locker.
  • Bags and briefcases larger than 18” x 14” x 4” must be stored in a coatroom or locker. Exceptions may be allowed for bags with medical supplies. The Protection Services Officer will inspect and tag the bag.
  • Baby carriers worn on the back are not allowed in the Museum.
  • Luggage, carry-ons, and oversized backpacks cannot be checked or brought into the Museum. Please make plans with your hotel or travel carrier to store these items before you arrive at the Museum.
  • Bags permitted in the Museum must be carried on one shoulder or hand-carried. Items may never be worn on the back.
  • Small, collapsible umbrellas may be carried if they are not dripping wet. All other umbrellas must be checked.
  • Protection Services reserves the right to determine that an item may not be brought into the Museum or stored in the coatroom or locker. Protection Services reserves the right to remove an item from the premises.

Bicycle Parking

An outdoor bike rack is located to the left of the Main Street entrance.

Cell Phones

Please turn off your cell phone ring tone when you are in the Museum. If you need to make or receive a call, please leave the gallery and use the hallway or lobby. Please be respectful of other visitors.

Cell phones may be used for audio guide programs. Please do not use the speaker phone feature.

If using a cell phone to take photographs, please see the Photography section below. Video-recording is not permitted.

Children, Babies, Strollers and Carriers

Children age 12 and under must be accompanied by an adult. Check at the Information Desk for family guides and enjoy family time together in the galleries.

Baby strollers are welcome but may be restricted during peak visitation periods or in a special exhibition. Check at the admission desks for current gallery limitations.

Jogging strollers and child carriers strapped to a person’s back are not permitted in the Museum. Babies strapped to a person’s front are allowed.

Visitors with strollers are encouraged to use the Avery entrance on Atheneum Square North to avoid the stairs at the Main Street entrance. Check at the Information Desk about elevators and ramps and easing your movement around the Museum. Strollers are not allowed on the staircases by Morgan Great Hall or the Avery rotunda.

Baby changing areas are located in both the Women’s and Men’s restrooms located at the Avery entrance. A lounge area, available in the Women’s restroom located near the Information Desk, can be used for wet nursing.

Elevators

Two elevators provide service to the galleries on the upper floors. Elevator service is also available to access the Auerbach Library and The Museum Café. Use the theater elevator at the Avery entrance to access the restrooms and Aetna Theater. Protection Services Officers and Visitor Services staff are ready to help if you need any assistance finding your way.  

Food and Drink

Please enjoy food and beverages in The Museum Café. Food, beverages, and gum are not allowed in the galleries except when arranged for special events. The café core hours are 11:30 am – 2:30 pm Wednesday through Sunday and the menu is available on the website.

From Our Collection

1594, Caravaggio 1731, Canaletto 1749, Panini 1773, Wright

Upcoming Events

Nov
26
Wed
1:00 pm Tour: Highlights
Tour: Highlights
Nov 26 @ 1:00 pm – 2:00 pm
Tour: Highlights: Join a docent for an exploration of the collection. Meet by The Museum Shop. Highlights Tours are offered daily at 1 pm, Wednesday [...]
3:00 pm Museum closes at 3 pm
Museum closes at 3 pm
Nov 26 @ 3:00 pm
The museum closes at 3 pm on Thanksgiving eve.
Nov
27
Thu
all-day Thanksgiving: Museum Closed
Thanksgiving: Museum Closed
Nov 27 all-day
The museum is closed on Thursday, November 27, for the Thanksgiving holiday, and will reopen at 10 am on Friday, November 28.
1:00 pm Tour: Highlights
Tour: Highlights
Nov 27 @ 1:00 pm – 2:00 pm
Tour: Highlights: Join a docent for an exploration of the collection. Meet by The Museum Shop. Highlights Tours are offered daily at 1 pm, Wednesday [...]
Nov
28
Fri
10:00 am Museum open at 10 am
Museum open at 10 am
Nov 28 @ 10:00 am
The museum is open at 10 am on Friday, November 28.

View Calendar

 

Hours & Admission

Hours:
Wednesday – Friday: 11 am – 5 pm
Saturday & Sunday: 10 am – 5 pm
First Thursdays: 11 am – 8 pm

Admission:
Members: Free
Adults: $10
Seniors (age 62+): $8
Students (age 13 & over or with college ID): $5
Children (age 12 & under): Free
First Thursdays (from 5-8 pm): $5