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Planning Your Visit

The Wadsworth is operating at a limited capacity with timed entry in line with the state’s Reopen Connecticut capacity and safety guidelines. This allows us time for enhanced cleaning and contact tracing procedures. Timed tickets are available at my.thewadsworth.org. Walk-up visitors may be accommodated based on availability. Call (860) 278-2670 to talk to a representative at the Info Desk Wednesday – Sunday.

Face masks, social distancing, and a contactless temperature check are required to enter the museum. The library, food service, theater, and Austin House will be closed to the public. Coat check and bag storage will not be available and visitors are advised that backpacks, food, and drink are not permitted in the galleries.

All visitors must enter and exit using the Avery Memorial lobby, located at 29 Atheneum Square North. This entrance is accessible and handicapped parking spaces are located nearby on Main Street and Prospect Street. Wheelchairs are available at the Info Desk upon request. The museum’s Main Street entrance will be closed.

Planning Your Visit

Download our Map and Visitor Guide.
General Policies
Accessibility
ATM
Backpacks, Bags, Umbrellas & Other Personal Items
Bicycle Parking
Cell Phones
Children, Babies, Strollers & Carriers
Elevators
Food & Drink
Gallery Stools
Guide Dogs
Hotels
Library, The Auerbach
Lost & Found
Parking & Directions
Photography & Video-recording
Public Transportation
Restrooms
Roadside Assistance
Sketching
Taxi Cabs
Weapons Policy

General Policies

Welcome to the Wadsworth Atheneum! While enjoying your visit, please help us protect the art by following these policies:

  • Because even small amounts of oil and dirt can cause damage, please do not touch the artwork, including sculpture, furniture, paintings, and other objects. Please remember that food, drink, and gum are not permitted in the galleries.
  • You are welcome to sit on public benches, use a portable stool, or sit on the floor. Please do not sit, step on, or lean on platforms, pedestals, display cases or the Avery Court fountain.
  • Keep a safe distance between you and the artwork. We prefer that you don’t point, and never point with an object in your hand. At times, Protection Services Officers may require more distance between visitors and the artwork.
  • Please walk. Running and pushing can cause accidents and disrupt other visitors.
  • Sharp or pointed objects are not permitted in the galleries, including scissors, umbrellas, and other pointed objects.

Depending on a situation, Protection Services staff may modify any of the above policies.

Accessibility

The Wadsworth Atheneum welcomes visitors with disabilities to the world of art.

There are several city-maintaned handicapped parking spots in front of the museum’s main entrance at 600 Main Street. 

The Avery entrance on Atheneum Square North is barrier-free and accessible for visitors with wheelchairs and baby strollers. 

Wheelchairs are available free of charge on a first-come, first-serve basis. Restrooms with wheelchair access are located across from the Museum Café. Check at the Information Desk about elevators and ramps and easing your movement around the museum.

Motorized wheelchairs are permitted. Please exercise caution and move only at the speed of ambulatory visitors. Segways are permitted for visitors with mobility disabilities.

A docent tour with an American Sign Language interpreter or a Verbal Imaging tour for those with vision limitations may be requested by contacting the Manager of Groups & Visitor Services at (860) 838-4046. Please allow at least four weeks to arrange a tour.

The Wadsworth Atheneum’s American Sign Language Mobile Tour features select works of American art from the permanent collection.

ATM

24-hour ATM service is located one block north on Main Street (intersection with Pearl Street), at One Financial Plaza. Enter People’s United Bank at the revolving door; 24 hour security is present at this entrance. ATM service is available next door at Hartford City Hall during weekday business hours. 

Backpacks, Bags, Umbrellas, & Other Personal Items

Coat check and bag storage are not currently available and visitors are advised that backpacks, food, and drink are not permitted in the galleries.

Protection Services officers may inspect any bag, briefcase, or parcel carried by guests entering or leaving the museum.
 
Visitors may not wear bags of any size on their backs inside the museum. Bags permitted inside the museum must be carried by hand or on one shoulder.
 
Small, collapsible umbrellas may be carried if they are not dripping wet. All other umbrellas must be left in the umbrella stand.
 
Baby carriers worn on the back are not permitted in the museum.
 
Luggage, carry-ons, and oversized backpacks cannot be checked or brought into the museum. Please make plans with your hotel or travel carrier to store these items before you arrive.

Protection Services reserves the right to determine that an item may or may not be brought into the museum. Protection Services also reserves to the right to remove any item from the premises. See the museum’s Weapons Policy.

Bicycle Parking

For bicycle parking, use the metal fence next to the building by the Main Street entrance, at the corner of Main Street and Atheneum Square North.

Cell Phones

Please turn off your cell phone ring tone when you are in the museum. If you need to make or receive a call, please leave the gallery and use the hallway or lobby. Please be respectful of other visitors.

If using a cell phone to take photographs, please see the Photography section below. Video-recording is not permitted.

Children, Babies, Strollers & Carriers

Children age 12 and under must be accompanied by an adult. Check the Information Desk for family guides and enjoy family time together in the galleries.

Baby strollers are welcome but may be restricted during peak visitation periods or in a special exhibition. Check at the admission desks for current gallery limitations.

Jogging strollers and child carriers strapped to a person’s back are not permitted in the Museum. Babies strapped to a person’s front are allowed.

Visitors with strollers are encouraged to use the accessible Avery entrance on Atheneum Square North. Check at the Information Desk about elevators and ramps and easing your movement around the museum. Strollers are not allowed on the staircases by Morgan Great Hall or the Avery rotunda.

Baby changing areas are located in the Women’s and Men’s restrooms located across from the Untitled Bistro and on the second floor of the Morgan Building. For infant feeding, ask a Gallery Attendant to escort you to the Untitled Bistro.

Elevators

Two elevators provide service to the galleries on the upper floors. Protection Services Officers and Visitor Services staff are ready to help if you need any assistance finding your way.  

Food & Drink

The Untitled Bistro is currently closed.